Reliability Issues?
- BottleCru's release runs reliably on several smart-phone browsers especially if started from www.BottleCruApp.com. Usually logging out, terminating the browser and clearing the cache fixes all issues. (for iphone steps to follow see below)
- For Chrome Android Phone issue, here's where to go to see how to clear that browser's cache.
https://support.google.com/chrome/answer/2392709?co=GENIE.Platform%3DAndroid&hl=en
- The app runs more reliably on the Chrome than Safari and it also runs on iPhones as well, but both should work properly.
- The Camera function may require you to adjust camera privacy settings. On Safari go to Settings>Camera>Safari and enable it.
- On the iPhone if major new functions have been added to the app and you bookmarked the app on your home page, you may need to delete that bookmark and then re-launch the app.
- If you're not on an iPhone or if clearing the cache doesn't fix the issue, please notify us on the contact form below. Thank you.
Technical Issue Reporting
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Follow These Steps
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Use the "My BottleCru" menu option to log-out of the app.
Then terminate the browser by swiping up on the Browser Window. The clear the Browser Cache (see below).. |
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To clear the IOS Safari Cache
On the main IOS home screen Tap on IOS Settings and then scroll down and Tap on Safari. |
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Then Scroll down and tap on
"Clear History and Website Data" and then... "Tap On Clear " |
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Then type in the browser search bar
BottleCruApp.com or load it from your saved bookmarks. That should reset the app's operation! ------------------- Please note: A saved bookmark can sometimes cause caching issues on iphones, so if your app ever acts a bit weird, try clearing your phone's cache and typing www.bottlecruapp.com directly into your browser. That should fix everything! |